This Privacy Policy (“Policy”) explains how Kaalam, operated by Neha Agarwal, uses, handles, and processes the data you provide while availing our consultations, healing sessions, courses, or any related services (“Services”).

By using this website or engaging with our Services, you agree to the terms and conditions of this Policy and consent to our collection, storage, use, disclosure, and transfer of your information as outlined below.

We are committed to protecting your privacy in accordance with applicable Indian laws and data protection regulations. We encourage you to review this Policy periodically to stay informed of how we manage your data.

Kaalam may update this Policy from time to time. Continued use of the website after such updates shall signify your acceptance of the revised Policy.
 

1. Data We Collect
 

We may collect the following categories of information from you:

• Full Name

• Contact information such as email address, phone number, and mailing address

• Demographic details such as gender, age, preferences, or interests

• Personal data or other information relevant to providing the Services you request

Note: “Personal Data” shall have the meaning assigned under applicable Indian laws.
We do not store credit card, debit card, or other sensitive payment information beyond what is legally permissible.
All information is collected strictly in accordance with legal and regulatory requirements.
 

2. How We Use the Data

Your information may be used for the following purposes:

• To deliver consultations, courses, healing sessions, or other requested Services

• Internal record keeping, auditing, and compliance purposes

• To improve our offerings, website performance, and overall experience

• To communicate updates, promotions, or service-related information

• For support, customer service, and responding to queries

• For internal training and quality assurance

3. Sharing of Data

We may share your information with:

• Authorized third-party service providers assisting in service delivery (e.g., scheduling, payments, communication)

• Affiliated professionals or entities working in collaboration with Kaalam

• Auditors, consultants, or legal advisors for compliance and regulatory purposes

• Government or law enforcement authorities, when disclosure is required under applicable law

All third parties who receive your data are obligated to maintain confidentiality and adhere to legal data protection standards.

4. Cookies and Tracking Technologies

Kaalam uses cookies and similar technologies to enhance your browsing experience, analyze usage trends, and optimize website performance.
Cookies help us:

• Recognize returning visitors

• Understand user preferences and behavior

• Improve content and services

You can manage or disable cookies via your browser settings. However, certain website features may not function properly if cookies are disabled.
We do not control third-party cookie behavior, and their practices are governed by their respective privacy policies.

5. Your Rights Regarding Personal Data

Right to Access and Correction:
You may review, correct, or update your personal information by contacting us. We will update records to the extent technically feasible but are not responsible for verifying the authenticity of data provided.

Withdrawal of Consent:
You may withdraw consent to our use of your data by writing to us at agarwal.neha85@gmail.com
Please note that withdrawal may limit our ability to provide certain services, and we may retain data as required by law for compliance and record-keeping purposes.

6. Data Retention

We may retain your data:

• For as long as necessary to provide the Services you have requested; and

• Even after completion or termination of Services, for legal, regulatory, or archival purposes as permitted under applicable law.

All data is processed in accordance with this Policy and applicable data protection standards.

7. Data Security

We employ industry-standard security measures and legal safeguards to ensure the protection of your personal data against unauthorized access, alteration, misuse, or destruction.
While we strive to maintain robust security, no online platform is entirely immune to breaches. By using our website, you acknowledge and accept this inherent risk.

8. Third-Party Links

Our website may contain links to third-party websites or services. These external sites operate independently, and we are not responsible for their privacy practices or content. We encourage users to review the privacy policies of any third-party platforms they interact with.

9. Grievance Officer / Contact Information

If you have any questions, concerns, or grievances related to this Privacy Policy or the handling of your personal data, please contact:
Name: Neha Agarwal
Email: agarwal.neha85@gmail.com

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10. Governing Law

This Privacy Policy is governed by the laws of India, and any disputes shall be subject to the exclusive jurisdiction of the courts of Jaipur, Rajasthan.

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